FAQs

Q: Why did I see a WARNING after I placed my order, or why did I not receive my order e-mail confirmation?
A: Some e-mail software may place the message we sent in a “Junk” or “Spam” folder. If that happens, mark it as “Not Junk” or “Not Spam”.

Q: What forms of payment do you accept?
A: We accept all major Credit Cards, PayPal, checks and money orders.

Q: Where do I send payments?
A: Credit Cards and Paypal transactions will be handled through our online check-out system.

Checks and Money Orders should be sent to:

The Lizton Sign Shop
PO Box 2
Lizton, IN 46149

Q: How fast can I receive my sign?
A: FAST! Your sign is generally shipped within 24-48 hours after payment is received, however, the holiday rush can cause delays. Please contact us if you are concerned about an item to arrive on time. We do our best to meet all of our customers’ needs. Checks usually clear in 4 days.

Q: Do you offer a discount for purchasing multiple signs?
A: Yes, please contact us at jwilliams29@indy.rr.com for more information on large quantity purchases of 50 or more signs.

Q: Do you have a money-back guarantee?
A: Yes, if your sign arrives damaged or you are not 100% satisfied, please contact us and we will refund your money. Please bear in mind our signs are meant for novelty purposes and are not real street signs.

Q: Can you customize my sign?
A: In most cases we can, feel free to contact us at jwilliams29@indy.rr.com to discuss your ideas.

Q: What are you signs made of?
A: All of our signs are made of high quality aluminum. They will last for ever indoors and have a good life outdoors however we do not warrant them in any way for how they will or will not weather in the outdoors.

Q: Are your signs reflective?
A: Our 4 x 18 signs are not reflective, but we do offer a 6 x 24 and 9 x 36 in reflective. Reflective signs do not come with holes, The holes are not required for the brackets to work or we recommend 3M Command Strips to hang them on the wall. All non-reflective signs will have holes for easy hanging. Please keep in mind our signs are meant for novelty purposes although they are very durable and heavy aluminum. Please contact us at jwilliams29@indy.rr.com for more information.